Meet the Local Real Estate Experts Behind Landon Key Realty

Our agents bring local knowledge, personal guidance, and luxury-level service to buyers and sellers across Asheville and Western North Carolina.

Real Estate Guidance Built Around People

Buying or selling a home is personal, and the right agent can make the process feel clearer, calmer, and more confident. At Landon Key Realty, our agents combine local market knowledge with clear communication, thoughtful guidance, and a commitment to helping each client make informed decisions.

Whether you are buying your first home, preparing to list, relocating to Western North Carolina, exploring new construction, investing, or searching for a luxury home, our team is here to help you move forward with the right support.

Find the Right Agent for Your Next Move

Heather Hines

Owner & Broker/REALTOR^®

Phone: 828-989-4228

Heather@LKeyRealty.com

BIO

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Heather Hines

Success is simple, not easy! What I mean by this is, with discipline and drive you can do anything you set your mind to! I had an impressive start to my career in Tampa, Florida in 2008, where I helped many homeowners stay out of foreclosure with much success. Over the years I have leveraged my knowledge in the industry to sell homes, create a network of local agents to connect with and most importantly be a mentor for those fresh faces entering the real estate industry. Support, integrity, determination, and fairness are my core values. My strong communication skills with other brokers and my commitment to educating myself in our craft has not only garnished the respect of my fellow colleagues but has allowed me to create a solid firm of brokers committed to these ideals when helping homeowners acquire and protect the biggest asset of their lives.

Most days you will find me on the phone networking and connecting buyers, sellers and agents!

On a personal note, I met my wonderful husband here in Asheville. Together, we rescue senior animals who are left behind in the rescue shelters. We call our home the “Pearly Gates”, after a beloved rescue that changed our lives and set forth the course we are on now. If I am not working, you will find me cooking! Cooking is my love language and I find great joy sharing my creations with my friends and family. I also love to read, hike the mountains, and fish! If you want to know some good fishing spots, I can plug you in. Full Service Real Estate, Full Service Lifestyle. HHB

Office Location

323 Broadway St

STE 110

Asheville NC 28801

Contact Info

Office: 828-989-4228

Heather@LKeyRealty.com

Hilary Drake

Broker/REALTOR^® & Founding Member

Cell: 828-713-3882

Hilary@LKeyRealty.com

BIO

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Hillary Drake

Originally from Long Island, New York, I traveled through Asheville for the first time in 2003 and knew immediately that I was Home. Following graduation from Grinnell College and a post in Boston, I listened to my gut, took a faithful leap, and flew South, landing in Montford, Asheville’s Historic District. Throughout my years in town, I have worn several professional hats, serving in Development Departments for Arts and Human Service Non-Profit organizations and running my own business as a Yoga Therapist. As a long-time community member and homeowner with experience renovating, building, buying, selling, and leasing, I bring a wealth of connections, relationships, and resources to Landon Key. I am a hard working Connector who loves to make things happen. Mindfulness, honesty, kindness, integrity, and compassion drive my relationship-centered work in this world. Combining my diverse work and life skill set as a REALTOR, I pride myself on really knowing my clients, understanding their goals, and guiding them through a positive experience from start to finish.

As a volunteer, I serve on the Board of the Asheville Contemporary Dance Theater / The New Studio of Dance. When not working with clients or volunteering my time, you will find me having fun on the Pickleball courts, ski slopes, practicing Yoga, enjoying our rivers and mountains, and nesting at home with my family and pets. Together with my wife of 18 years, I am so grateful to be raising our two kids in such a beautiful, welcoming, and dynamic community.

Office Location

323 Broadway St

STE 110

Asheville NC 28801

Contact Info

Cell: 828-713-3882

Hilary@LKeyRealty.com

Rachel Rambo

Broker/REALTOR^® & Founding Member

Cell: 828-275-8877

Rambo@LKeyRealty.com

BIO

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Rachel Rambo

It’s through much determination and perseverance in this industry that I have found myself in a career and lifestyle that provides so many gifts – all the while keeping me on my toes, challenging me, and giving endless opportunities to grow and excel. That’s the type of person we need to be to make it in this sometimes tumultuous industry. Fortunately, my guiding forces are ethics and hard work. When those are your core values – doing the right thing and navigating challenging situations becomes more easily achievable. This is what I strive to provide for my past, current, and future clients. Plus – I LOVE EDUCATING! There is something so rewarding about helping the first time homebuyer through a complex and sometimes scary home buying process. It’s equally rewarding to assist a seasoned investor or real estate savvy consumer by showing them how an agent can go above and beyond – offering tools, resources, and education that they didn’t even realize they needed! It’s all about building relationships and putting in the work. I am eager to continue in this industry for the long haul.

Throughout my career, I have worked in a couple of big name international brokerages and ultimately have landed at a boutique real estate brokerage, located in the heart of Asheville, where I am given the opportunity to work among some of the best real estate minds in the region. I am surrounded by knowledge, support, and ambition. We are truly dedicated to our crafts here at Landon Key and it’s beautiful to be a part of a company whose core values align with mine. We are given the freedom, tools, and support to elevate our individual businesses while simultaneously building closer connections within our team and community. I truly believe this brokerage and the agents in it bring real estate services to the next level. We are all eager to show you how!

On a more personal note, I am a Michigan native and I moved to beautiful Western North Carolina nearly 10 years ago. I have never regretted the decision! I’ve made a very happy home here in these gorgeous mountains. Before working in real estate sales I worked as a paralegal in several areas of law including criminal, family, civil litigation, and transactional real estate. That work has come in very handy as a Realtor. I am always doing my best to see around corners for my clients and make sure that they are getting the best service and protection possible. I spend my free time with friends, family, and my beloved dog, Kish. I’m a big sports fan and you’ll find me cooking up a storm and entertaining on Football Sundays with my loved ones! Exploring Asheville and the beautiful surrounding areas also keeps me busy. There’s no shortage of things to do in Western NC. Come see for yourself! I look forward to the opportunity to work with you. Please don’t hesitate to contact me today!

Office Location

323 Broadway St

STE 110

Asheville NC 28801

Contact Info

Cell: 828-275-8877

Rambo@LKeyRealty.com

Jennifer Ruane

Operations Manager

Cell: 828-279-7272

Admin@LKeyRealty.com

BIO

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Jennifer Ruane

This Western New Yorker has been living the dream in Western North Carolina for almost 30 years!!

I have a Bachelor of Science Degree in Speech and Hearing from Elmira NY. I also have a Master’s in Education. I was a Speech Therapist for 5 years and a Special Education teacher for another 5 years. Once I started in the Real Estate Business, I knew I had found my dream job.

My “niche” had been working with bank owned foreclosures. I had worked directly with Fannie Mae and Freddie Mac for 17 years. I also represented buyers and investors in the purchase of “Bank Owned Properties”. I covered Buncombe, Haywood, Transylvania and Madison Counties.

I have 22+ years of experience in the Real Estate Business. I am currently the Transaction Coordinator for Landon Key Realty. I help the team (both listing side and buyers’ side) with preparing their paperwork, doing research prelisting, help with listing and coordinating contracts to close for under contract properties. I am also a licensed Broker and love helping past clients with their Real Estate needs.

I have worked with buyers and sellers in traditional sales and bank owned REO sales. I have a proven marketing plan, track record of success, and a dedication to get the job done!

When I am not working, I love spending time at Biltmore Estate, hiking, gardening, cooking, supporting several Farm Animal Sanctuaries and spending time with friends.

Office Location

323 Broadway St

STE 110

Asheville NC 28801

Contact Info

Cell: 828-279-7272

Admin@LKeyRealty.com

Tina Hill

Broker/REALTOR^®

Cell: 828-450-3164

Tina@LKeyRealty.com

BIO

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Tina Hill

Born in Western NY, raised in Western MA, I earned my B.A. at Georgia State University, and my subsequent career in corporate leadership afforded me the opportunity to travel throughout the South. In 2006, a new path and leap of faith landed me in the Mountains of Asheville, amidst culture and activities I love: local restaurants and music, craft beverages, kayaking, hiking, river rafting and photography. By any standard, life here is GOOD.

I come from a working class family who taught me the values to live, learn, love and work by: honesty, respect (for myself and others), humility, ethics and determination. I was taught that what you say only has meaning if those words are matched by actions. I was encouraged to be and do whatever I imagined for myself by a mother who wanted me to have choices that she didn’t feel that she had. ” Own your mistakes, admit when you are wrong, apologize when you should,” she would tell my younger brother and me. My dad, a guy of few serious words, said before I left home: “Of all the things that can be lost or taken from you in this world, your Character is not one of them. Your dignity, self respect, honor and trustworthiness will let you rest easy each night and bring you peace during the hard times. And there will be hard times…” Every role I have ever filled has been rooted in Customer Service: bagging ice at Panetti’s package store, working my way through college as a waitress, a production assistant for Atlanta video, an independent contractor for Georgia public television, a store manager for Target, and still today, as a Realtor since January 14th, 2008.

I am passionate about empowering people to learn about and prosper from real estate because we know that home ownership continues to be one of the best ways to increase long-term wealth and improve lives. Always a listener first, my words will be backed up with the most current market data. With experience comes wisdom, and I will tell you the truth even when it is hard to hear. I will be beside you every step of your buying and selling journey from “hello” to the Closing Table, and beyond. I am not a one and done kind of girl, I want to be your Realtor for life. My communication skills, reputation for “playing nice with others,” diligence, negotiation skills, market expertise and straight-up tenacity will secure your most valued personal investments.

Beyond my work as a Broker, I live as passionately and purposefully as possible with my spouse, our dogs, and value time spent with family and friends. I have taught CPR/AED and First Aid since 2016, and just recently started to serve as a substitute teacher in Buncombe County. My heart is brought alive by my work with special needs children and teachers in the Progressive Education Program (PEP). I have been blessed with so many gifts and in so many ways in my life, it is essential for me to give back by being of service as much as possible.

If you are ready to buy, sell or invest in Real Estate please call me for an appointment to meet in person.

If you decide I’m a good fit for you, then let’s accomplish something wonderful.

Office Location

323 Broadway St

STE 110

Asheville NC 28801

Contact Info

Cell: 828-450-3164

Tina@LKeyRealty.com

Carol Motley

Broker/REALTOR^®

Cell:828-776-7464

Carol@LKeyRealty.com

BIO

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Carol Motley

Selling or buying a home is a major move – Let me help as you move in, move out, move up, move down, or even move on.

Carol has lived in North Carolina since 1990. She moved to Western Carolina in 1994 to pursue a teaching career and embrace the vibrant mountain life. Aside from traveling, relentless gardening, plenty of outdoor exercise and raising awesome kids she found her love for educating and assisting people in Real Estate.

Also worth noting is she moved her parents from her childhood home in Alabama to be closer to her and her family as they needed more appropriate care and attention. While stressful and emotional, now she sees it as a valuable skill set she can offer her clients as everyone moves through difficult times in their dynamic lives.

Carol brings value to the home buying experience –

Creative Problem-Solver mindset– Working in real estate can be a wild ride—full of ups and downs. She has honed the essential skill of staying cool under pressure and wrangling effective solutions over the years in the business.
Truthful and Ethical – Carol proudly belongs to the National Association of REALTORS®, and to join, you’ve got to commit to a solid Code of Ethics and Standards of Practice. Landon Key Realty also builds its mission statement on this exceptional quality, we build our business on authenticity and high moral ground.
An interest in Houses and Archetecture – Doing work she’s genuinely interested in fuels productivity and, ultimately, helps you find your best home or sell your property with grit and enthusiasm.
An Understanding of the local Real Estate Market -She studies the trends that make an area’s housing market and pricing strategy unique. This knowledge helps to write an aggressive offer or navigate a tough offer on your property.
Resources and Networking – Carol has a vast network of contacts she has curated over years and years. This network includes other real estate agents, appraisers, home inspectors, handypeople, landscapers and mortgage loan officers.
Patience and Empathy: Buying and/or selling a home is both exciting and stressful. She is not a cold salesperson, but a positive reliable and entertaining helper ready to ease the pain or celebrate the victories.

She can’t wait to help as you move in, move out, move up, move down, or even move on.

Office Location

323 Broadway St

STE 110

Asheville NC 28801

Contact Info

Cell: 828-776-7464

Carol@LKeyRealty.com

Abby Gibson

Broker/REALTOR^®

Cell: 828-747-2712

Abby@LKeyRealty.com

BIO

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Abby Gibson

Having called Asheville home for 20 years, I have an intimate knowledge of the area’s neighborhoods, culture, and unique real estate market. My deep ties to Asheville (my first career was as an owner of a downtown brewery!) give me an edge in understanding local market trends, school districts, and the hidden gems that make this city so special. Whether you’re relocating, investing, or selling your home, I offer a comprehensive, client-focused approach to make the process as smooth and stress-free as possible.

Here’s what you can expect when working with me:

Deep Local Expertise: With 20 years of living in Asheville, I know the ins and outs of the area. Whether you’re looking for a historic home in North Asheville, a funky cottage in West Asheville, or a cabin in the surrounding mountain ranges, I can guide you to the right neighborhood and property for your lifestyle. Personalized

Service with Integrity: I believe in building strong relationships based on trust and transparency. My goal is to ensure you’re informed at every step and confident in your decisions. You’ll always get honest advice and clear communication. Proven

Negotiation Skills: I work hard to ensure you get the best deal, whether you’re buying or selling. My experience and knowledge of the local market help me negotiate favorable terms and secure great prices for my clients.

Strong Local Network: As someone who’s been part of Asheville’s community for two decades, I have strong connections with local professionals, including mortgage brokers, inspectors, contractors, and more. I’m here to connect you with trusted resources throughout your real estate journey.

Expert Guidance Every Step of the Way: I understand that buying or selling a home is a big decision, and it can sometimes feel overwhelming. Whether you’re a first-time buyer or a seasoned seller, I’ll be by your side throughout the entire process, providing support, insights, and guidance.

Commitment to Your Goals: Your real estate goals are my top priority. I take the time to listen, understand your needs, and tailor my approach to help you achieve them. I’m here to ensure that your experience is as smooth, rewarding, and successful as possible. I’ve seen Asheville grow over the years, and I’m excited to help you find your perfect home in this incredible city.

Office Location

323 Broadway St

STE 110

Asheville NC 28801

Contact Info

828-747-2712

Abby@LKeyRealty.com

Chris Mako

Broker/REALTOR^®

Cell: 828-423-0347

Chris@LKeyRealty.com

BIO

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Chris Mako

My primary purpose as your agent is to help you make the best deal possible. That
starts with understanding what that means for you personally. I closely track our
market’s trends and nuances to help you decide the right target for your specific
needs. You can rely on me to move carefully to protect your interests, apply the right
leverage at the right time, and navigate challenges with creative solutions and a
steady hand. I’m committed to your success.
Western North Carolina’s natural beauty, rich culture, and vibrant arts scene inspire
me every day in my personal and professional life. Let’s navigate your next move
while making the most of what this incredible region has to offer to you and your
sale or purchase.

Office Location

323 Broadway St

STE 110

Asheville NC 28801

Contact Info

Cell: 828-423-0347

Chris@LKeyRealty.com

Kipp McDermott

Broker/REALTOR^®

Cell: 828-424-5222

Kipp@lkeyrealty.com

BIO

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Chall Gray

Chall Gray is a broker, entrepreneur and multi-generation native of WNC.

An Asheville resident for more than 20 years, there isn’t a single neighborhood or part of this county (and several surrounding counties) that he hasn’t traversed. Over the better part of the last decade as a broker Chall has helped clients buy and sell farmland, in-town condos, lots, houses, commercial spaces, development properties and everything in between.

Chall only works with a few clients at a time, knows the market and area intimately, and loves being a part of the local real estate market. In addition to real estate, Chall co-owns two of Asheville’s best-known and award-winning bars (Little Jumbo and Character Study), has worked with business clients all over the country as a consultant, and wrote what is generally regarded as one of the best books available on bar ownership. Long, long ago he spent a number of years as a theatre producer.

When he isn’t looking at a property or sipping a late afternoon Martini, Chall is likely to be trail running on the MST, building something in his shop, messing around in his wood shop or with an old German car or motorcycle, or at his family farm in McDowell County.

Office Location

323 Broadway St

STE 110

Asheville NC 28801

Contact Info

Cell: 828-674-2036

Chall@LKeyRealty.com

Margaret Vestal

I grew up in Sylva, about 50 miles west of Asheville, so these mountains have always been home. I began my career in the museum world at Colonial Williamsburg, and when I returned to Western North Carolina to be near family, I worked at Biltmore Estate and the Asheville Area Visitor Center before finding my way into real estate in 2001. I have been doing this full time ever since.

In 25 years and more than 100 buyers and sellers, I have worked with nearly every kind of property and transaction. Early in the Great Recession, I guided sellers who owed more than their home was worth on two mortgages through a short sale with two lenders, before most people had even heard the term. It remains one of my proudest accomplishments.

Buying or selling a home is more complicated than most people expect, and I have systems to walk you through every step. I think of myself as your advisor and navigator. I lay out the pros and cons of each property, offer, and situation, give you my best advice, and leave the decisions entirely to you. When something unexpected comes up, I stay calm and advocate strongly for you. My values of customer service and doing the right thing came from my parents, who owned their own business.

I hold the CLHMS, CRS, and ABR designations. During 20 years with RE/MAX, I earned the Lifetime Achievement Award and Hall of Fame honors before joining Landon Key Realty in 2026, drawn to its locally owned, boutique model and the culture Heather Hines has built.

I work throughout Asheville, Biltmore Lake, Buncombe and Henderson Counties. I have lived in North and West Asheville and in Biltmore Lake, and I love helping relocation clients, retirees, and buyers of new construction, luxury, mountain, and historic homes. One thing I tell everyone moving here: you are buying the area, not just the property.

Outside of real estate, you will find me hiking with my dog, biking at Biltmore and Bent Creek, or traveling the American West. Black Balsam is one of my favorite places on earth, and I am happy to suggest trails for any ability. I support ABCCM, the Asheville Humane Society, and the Human Rights Campaign.

Office Location

323 Broadway St

STE 110

Asheville NC 28801

Contact Info

Cell: 828-216-2300

ms.vestal@gmail.com

Kipp McDermott

I have been a dedicated real estate professional in Asheville for more than ten years and have lived in the area for more than twenty-five years. Whether you are buying or selling a property it should feel exciting and empowering, not stressful and overwhelming. I combine a client-first approach to my business, combining strong market and community knowledge, creative problem-solving, a genuine care for the people I get to work with who know they have someone on their side that is truly listening.

I am committed to understanding your goals and creating a strategy to achieve them. I am a strong negotiator, thoughtful advocate who works hard to make sure my clients feel informed and confident every step of the way.

It is important to me to build lasting relationships and to be your Realtor for life, not just one transaction.

Office Location

323 Broadway St

STE 110

Asheville NC 28801

Contact Info

Cell: 828-424-5222

Kipp@LKeyRealty.com